Territory Sales Representative

1 week ago


Opelika, Alabama, United States Empire Auto Parts, LLC Full time
Job Overview

Empire Auto Parts, LLC is seeking a highly motivated and results-driven Territory Sales Representative to join our team. As a Territory Sales Representative, you will be responsible for developing and executing a contact strategy for assigned customers and identified prospects, incorporating phone, email, and face-to-face visits.

Key Responsibilities
  • Develop and execute a contact strategy for assigned customers and identified prospects
  • Actively monitor order activity from all assigned customers
  • Contact customers with declining volume to determine what is causing the drop and take action to reverse the trend when applicable
  • Identify new sales opportunities primarily via Internet research, customer referrals, and observation while making customer visits
  • Communicate competitive and other market information to relevant company individuals as it is learned
  • Fully document all contacts in Empire ERP system
  • Work directly with customer care team to troubleshoot customer service issues as they arise
  • Continue to stay current on Empire corporate information so as to provide the most value to Empire's customers
  • Complete all assigned training modules in a timely manner
  • Support all Empire sales and marketing initiatives as appropriate
  • Meet or exceed all sales objectives within assigned region/customer list
  • Achieve a NPS of at least 60 for all assigned customers
  • Maintain a return rate across all assigned customers of less than 12%
  • Work with A/R on any delinquencies within assigned customer base to ensure consistent messaging
  • Collaborate with sales reps from different regions to share best practices and support a cohesive sales approach
Requirements
  • Excellent communication, interpersonal, and organizational skills
  • Valid driver's license, satisfactory driving record within Company standards
  • Ability to build rapport with customers
  • Ability to operate company-owned vehicle in a variety of weather and traffic conditions
  • Ability to work under minimal supervision
  • Ability to thrive in a fast-paced ever-changing setting
  • Self-motivated with keen negotiating skills
  • High school diploma or equivalent is a plus
  • Strong business acumen
  • Willing to travel locally
  • Possess strong technical and computer skills
  • Be at least 18 years old
What We Offer
  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA) with Employer Contribution
  • Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
  • 401K Retirement Plan with Employer Match
  • Paid Training
  • Paid Time Off
  • Paid Sick Days
  • Paid Holidays, Including 1 Floating Holiday (Your Birthday)
  • Biweekly Pay
  • M-F work week; No weekends
Employee Perks
  • Casual Dress Code
  • Teamwork Environment
  • Free Company Apparel
  • Employee Recognition


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