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Customer Service Representative
2 months ago
US Brick is seeking a highly skilled Customer Service Representative to join our team in Auburn. As a key member of our distribution center, you will be responsible for providing exceptional customer service, handling counter sales, and ensuring positive customer experiences.
Key Responsibilities- Provide outstanding customer service, both in-store and over the phone
- Drive counter sales of bricks and masonry products
- Organize and dispatch trucks and deliveries
- Develop strong working relationships with our outside sales team
- Follow all safety, quality, production, and environmental policies and procedures
- Be a team player, assisting others as needed
- Proactive, critical thinker, and problem solver
- Team-player mindset
- Adaptability and flexibility required
- Excellent oral, written, and interpersonal communication skills
- High School diploma required
- Inside sales or customer service experience highly preferred
- Experience with Oracle highly preferred
- Proficiency in Microsoft Office required
- Competitive pay
- Medical, dental, and vision benefits
- Company-paid basic life, short-term disability
- 401k
- Paid time off
- Paid holidays
US Brick is a dynamic and diverse company committed to equal opportunity and inclusivity. We recognize the value of diversity and believe that inclusivity benefits us all. We actively seek and consider all qualified employment applications without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, sexual preference, partnership status, gender identity, pregnancy, childbirth, or related medical conditions, and protected veteran status.
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