Customer Service Specialist

2 weeks ago


West Palm Beach, Florida, United States Pura Vida Full time

JOB DESCRIPTION

POSITION SUMMARY

As a vital member of our front-of-house team, you will play a key role in delivering exceptional service to our guests. Your responsibilities will encompass various roles including Barista, Food Runner, and Smoothie Prep.

ABOUT US

Pura Vida is more than just a brand; we are a lifestyle movement dedicated to providing wholesome food and beverages that align with a healthy and active lifestyle. We pride ourselves on creating a welcoming atmosphere where both our team and guests can thrive.

KEY RESPONSIBILITIES:

  1. Greet and welcome every guest with warmth and enthusiasm.
  2. Deliver the highest standard of customer service, ensuring a memorable experience.
  3. Accurately take orders using the POS system and handle transactions with care.
  4. Share insights about our menu items, highlighting their ingredients and health benefits.
  5. Prepare and serve delicious food and beverages while maintaining cleanliness and adhering to health and safety standards.

QUALIFICATIONS:

  • Minimum of 1 year experience in a customer-facing role within the hospitality sector.
  • High School Diploma or equivalent.
  • Outgoing personality with a passion for providing excellent service.
  • Experience in smoothie and/or acai preparation is a plus.

BENEFITS:

  • Competitive compensation package.
  • Comprehensive training to ensure your success.
  • Opportunities for career advancement.
  • Medical insurance options.

WORKING CONDITIONS:

This is a full-time position. The role does not allow for remote work.

PAY: $15.00 per hour



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