Customer Service Representative
5 days ago
We are seeking a skilled Bilingual Medical Specialist to join our team at Teleperformance USA. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while working in a collaborative and engaging environment.
Key Responsibilities:
* Provide excellent customer service through active listening and effective communication
* Work with confidential customer information and treat it sensitively
* Proficient in Spanish and English
* Utilize desktop computer systems to efficiently manage customer inquiries
* Collaborate with team members to resolve customer issues and concerns
Requirements:
* ~6 months customer service experience minimum
* ~ High School Graduate or GED
* ~ Comfort with desktop computer systems
* ~ Ability to work various shifts
* ~ Proficient in Windows operating systems
About Teleperformance USA:
At Teleperformance USA, we are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. Our mission is to provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.
Benefits:
* Paid Training
* Full Benefits (Medical, Dental, Vision, 401k and more)
Join our team of dedicated professionals and take the first step towards a rewarding career in customer service
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