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Office Administration and Client Relations Specialist
2 months ago
This role involves providing essential administrative assistance and exceptional customer service within a dynamic office environment. The successful candidate will be responsible for maintaining confidential office files, managing appointments, and serving as a key point of contact for both internal staff and external clients.
Key Responsibilities:
- Maintain and organize office files, ensuring confidentiality and compliance.
- Schedule appointments for office personnel and manage administrative tasks effectively.
- Handle incoming calls, directing them to the appropriate personnel and providing routine information as needed.
- Record messages and respond to inquiries with professionalism.
- Act as a liaison between the office and the public, fostering positive relationships.
- Review and respond to standard correspondence on behalf of office staff.
- Perform additional duties as assigned to support the overall function of the office.
Qualifications:
Education:
High School diploma or GED is required.
Experience:
Minimum of 12 months in an office, clerical, or administrative support role.
Skills:
- Proficient understanding of office procedures and practices.
- Strong customer service and general office skills.
- Familiarity with Microsoft Office Suite.
- Excellent interpersonal and communication abilities.
- Capability to work independently and collaboratively within a team.
- Detail-oriented with a focus on accuracy in data management.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Strong written and verbal communication skills.
Physical Requirements:
- Ability to sit for extended periods.
- Effective communication and listening skills.
- Engage in repetitive motions and use office equipment.
- Ability to stand, stoop, bend, and reach as necessary.
Work Environment:
Standard office setting with a focus on collaboration and productivity.
Additional Information:
This position may require compliance with specific health policies as mandated by the organization. The University of Oklahoma is committed to fostering an inclusive and respectful workplace that values diversity and promotes equal opportunity for all employees.
