Hospitality Operations Lead

2 days ago


Dallas, Texas, United States Magnolia Dallas Downtown Full time
Job Description

We are seeking an experienced Front Office Supervisor to join our team at Magnolia Dallas Downtown.

About the Job:

This role involves leading our front desk team to deliver exceptional guest experiences and ensuring seamless hotel operations.

Main Responsibilities:

  • Lead the front desk team to provide excellent guest service and support.
  • Develop and implement strategies to improve guest satisfaction and retention.
  • Maintain accurate records and reports, ensuring compliance with company standards.

Requirements:

  • Two years combined prior front desk and supervisory experience in the hospitality industry.
  • Strong leadership and communication skills, with the ability to motivate and guide team members.


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