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Retail Sales Specialist

2 months ago

Pigeon Forge, Tennessee, United States HRC PIGEON FORGE Full time
Job Overview

Company Background

HRC Pigeon Forge is a prominent name in the hospitality and entertainment industry, renowned for its exceptional service and unique offerings. With a diverse portfolio that includes cafes, hotels, and entertainment venues, we pride ourselves on delivering memorable experiences to our guests. Our commitment to excellence has earned us recognition as a top employer in the industry.


Position Summary

The Retail Sales Specialist plays a crucial role in enhancing the shopping journey for our guests. This position requires a dynamic individual who can seamlessly blend customer service with product expertise, ensuring that every visitor leaves with a positive impression.

  • Welcome and engage guests with a friendly demeanor.
  • Provide accurate information and assistance to inquiries.
  • Process sales transactions efficiently using a point-of-sale system.
  • Handle various payment methods while maintaining cash drawer accuracy.
  • Guide guests to different areas of the store and facilities.
  • Exhibit comprehensive knowledge of products to assist guests effectively.
  • Identify guest needs through meaningful conversations and suggest suitable products.
  • Utilize suggestive selling techniques to enhance sales opportunities.
  • Ensure the store is clean, organized, and visually appealing.
  • Monitor inventory levels and assist with stock management.
  • Adhere to visual merchandising standards for product displays.
  • Perform opening and closing duties, including cleaning and organizing.
  • Strive for complete guest satisfaction and create lasting memories.
  • Engage guests in a manner that fosters loyalty and enthusiasm.

This description outlines the essential functions of the position but does not encompass all tasks that may be assigned.


Qualifications

Experience and Skills

  • Must be at least 19 years old.

Key Competencies

  • Ability to maintain composure in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Friendly and approachable attitude towards guests.

Physical Requirements

  • Capable of moving throughout the venue for extended periods.
  • Ability to sit and stand for prolonged durations.
  • Manual dexterity and coordination for handling merchandise.
  • Ability to communicate effectively and perceive auditory information.
  • Occasional lifting of items up to 10 pounds.

Additional Expectations

  • Maintain a professional appearance and adhere to uniform guidelines.
  • Follow safety and sanitation protocols diligently.
  • Embrace the core values and mission of HRC Pigeon Forge.