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Customer Service Representative

1 month ago

Pigeon Forge, Tennessee, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions
  • Process sales transactions accurately and efficiently, ensuring high levels of customer satisfaction
  • Meet and exceed sales targets, achieving monthly, quarterly, and yearly goals
  • Stay up-to-date with product knowledge, providing expert advice to customers on our range of paint and paint-related products
  • Assist with inventory management, maintaining accurate records and ensuring stock levels are optimized
  • Participate in visual merchandising and store displays, creating an engaging and welcoming store environment
Requirements
  • High school diploma or equivalent required; degree in business or related field preferred
  • Minimum 1 year experience in customer service, sales, or retail environment
  • Ability to read, write, and communicate in English and Spanish
  • Valid driver's license and reliable transportation
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including competitive compensation, comprehensive training, and opportunities for career advancement. We are committed to creating a diverse and inclusive work environment, where everyone feels valued and supported.