Retail Sales Manager
5 days ago
Norman's Gift Shops, Inc. is a premier employee-owned Hallmark Gold Crown retailer with a strong presence in the East. Our mission is to help people capture their emotions and share them with one another through our unique products and exceptional customer service.
Job SummaryWe are seeking an experienced Part Time Sales Leader to join our team at Shops at Kissel Village, 1010 Lititz Pike, Lititz, PA. As a Sales Leader, you will play a crucial role in providing a memorable genuine experience to each of our customers by infusing our Customer CARE program into the culture of the store, building relationships, and earning their business.
Key Responsibilities- Infuse our Customer CARE program into the culture of the store in which you lead by example to drive retail sales.
- Meet store specific Crown Rewards program enrollment goals on a consistent basis.
- Assist management in developing and training staff of new products and processes.
- Provide supervision and managerial support in the absence of the store manager and assistant store manager.
To be successful as a Sales Leader, you must have:
- A high school diploma, GED, or equivalent.
- Prior retail experience with supervisory exposure.
- Prior customer service experience.
- The ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
- The ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
We offer a competitive salary and benefits package, including:
- A lucrative 30% off shopping discount on merchandise purchased in our stores.
- Incentive contests throughout the year.
Norman's Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.
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