Store Operations Supervisor

6 days ago


Lititz, Pennsylvania, United States Norman's Gift Shops, Inc. Full time
About Us

Norman's Gift Shops, Inc. is a leading Hallmark Gold Crown retailer with a long history of excellence in customer service and product offerings. Our goal is to make every customer feel valued and supported through our unique products and personalized service.

Job Description

We are seeking a skilled Part Time Sales Leader to join our team at Shops at Kissel Village, 1010 Lititz Pike, Lititz, PA. As a Sales Leader, you will be responsible for creating a positive and engaging customer experience by promoting our products, building relationships, and driving retail sales.

Responsibilities
  • Develop and implement strategies to engage customers and promote our products.
  • Meet or exceed store-specific sales targets, including Crown Rewards program enrollment goals.
  • Train and develop staff on new products and processes to ensure seamless customer experiences.
  • Provide leadership and guidance to team members in the absence of management.
Requirements

To succeed as a Sales Leader, you must have:

  • A high school diploma, GED, or equivalent.
  • Prior retail experience with supervisory exposure.
  • Prior customer service experience.
  • The ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • The ability to lift up to 40 pounds and stand for extended periods.
Benefits

We offer a competitive salary, ranging from $35,000 to $50,000 per annum, depending on experience. Additionally, you will enjoy:

  • A 30% discount on merchandise purchases.
  • Incentive contests throughout the year.

Norman's Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.


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