Change Management Lead

2 weeks ago


Austin, Texas, United States WinMax Systems Corporation Full time
Job Title: Change Management Lead

Join our team at WinMax Systems Corporation as a Change Management Lead, responsible for leading and documenting change impacts, developing training materials, and project managing work streams.

Key Responsibilities:
  • Collaborate with business owners, process SMEs, and stakeholders to review current state processes and proposed future state processes.
  • Lead and document change impacts by conducting impact analyses and change management assessments.
  • Develop training materials for instructor-led sessions and self-paced offerings.
  • Develop communication materials to ensure adoption of new ways of working and technology solutions.
  • Project manage work streams, including weekly status reports, risks, and dependency management.
Requirements:
  • 5+ years of experience in project/program/change management and/or training content development and delivery.
  • Expertise in change management principles, methodologies, and tools, including process improvement and technical documentation.
  • Experience working on enterprise-scale, multi-country digital transformation projects.
  • Experience working on multi-release projects following the Agile methodology.
  • Bachelor's degree or equivalent experience.
Preferred Qualifications:
  • Background in CRM implementations such as Salesforce.
  • Knowledge of B2B business processes such as account planning and management, lead, opportunity, and lifecycle management.
  • Change management certification or other designation.
  • Proficiency with client iWork Tools - Keynote, Numbers, Pages.


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