Beverage Service Specialist

2 weeks ago


South Haven, Michigan, United States New Holland Brewing Full time

Beverage Service Specialist

What We Offer You:

  • An innovative and expanding company within the beverage industry.
  • A strong organizational culture guided by our Mission, Vision, and Values.
  • A collaborative, supportive, and creative work environment.
Job Summary:

Deliver friendly and attentive service to create memorable experiences by applying New Holland best practices, ultimately leading to cherished moments for our guests.

What You Would Do:
  • Act in alignment with our Mission, Vision, and Values.
  • Foster a welcoming atmosphere for all guests through genuine engagement and prompt service.
  • Prepare and serve both alcoholic and non-alcoholic beverages according to the company's standard recipes.
  • Gather feedback from guests and relay this information to the Cocktail Program Manager for evaluation.
  • Ensure the tasting room is well-stocked with merchandise, beverages, and other essential items.
  • Adhere to all sanitation and safety protocols.
  • Effectively describe all New Holland products and cocktails using internal educational resources.
  • Comply with all applicable laws and best practices regarding alcohol service.
  • Perform additional responsibilities as assigned.
What You Offer Us:
  • Ability to communicate positively and solutions-oriented with managers and team members, guided by our Mission, Vision, and Values.
  • Capability to work independently with sound judgment and logical decision-making, following company and industry best practices.
  • A passion for guest engagement and a commitment to a hospitality-focused environment.
  • A desire to contribute to a high-performing team.
  • The unique ability to multitask while ensuring guests feel prioritized.
  • Cicerone, Barsmarts, and ServeSafe certified, or the willingness to obtain certification within 90 days of employment.
  • Availability to work days, nights, weekends, and holidays.
Physical Requirements:
  • Ability to stand for extended periods, up to ten (10) hours.
  • Capability to reach, bend, stoop, and frequently lift over 100 pounds.
Desired Qualifications:
  • Previous experience in bartending.
Our Mission:

At New Holland Brewing Company, we strive to enhance the quality of people's lives.

Our Vision:

New Holland Brewing Company aims to create cherished moments for the world.

Our Values:

We Believe * We Engage * We Own * We Lead * We Act with Integrity * We Care

How Your Role Supports the Mission:
  • Creates a welcoming environment for guests to enjoy memorable moments.
  • Showcases New Holland products in a consistent and inspiring manner.
Summary of a Typical Day:
  • Engage enthusiastically with guests.
  • Maintain a clean, organized, and well-stocked tasting room.
  • Prepare cocktails, rotate stock, and keep informed about all beverage offerings.

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