Current jobs related to Customer Support Specialist - St Louis, Missouri - Percepta House
-
Account Specialist
4 weeks ago
St Louis, Missouri, United States Customer Direct Full timeAccount Specialist Job DescriptionWe are seeking a highly detail-oriented and organized individual to join our team as an Account Specialist. As a key member of our Customer Direct team, you will be responsible for providing exceptional customer service and ensuring the accurate and timely processing of customer payments.Key Responsibilities:Process customer...
-
Customer Technical Support Specialist
2 weeks ago
St Louis, Missouri, United States LaunchPointPEO Full timeJob Title: Customer Technical Support SpecialistJob Summary: LaunchPoint PEO is a professional employer organization that works with other companies to handle their Human Resources functions, including benefits, payroll, and recruiting, to enable them to better focus on their company missions. We are seeking a Customer Technical Support Specialist to join...
-
Account Services Representative
4 weeks ago
St Louis, Missouri, United States Customer Direct Full timeAccount Specialist Job DescriptionWe are seeking a highly detail-oriented and organized individual to join our team as an Account Specialist. As an Account Specialist, you will be responsible for providing subscription accounting services for a broad array of print and digital publications on behalf of business, consumer, professional, and scientific...
-
Customer Support Representative
2 weeks ago
St Louis, Missouri, United States Clout Promotions Full timeJob OverviewClout Promotions is seeking a skilled Customer Support Specialist to provide exceptional service and technical support to our clients.Key Responsibilities:Respond to client inquiries and resolve issues in a timely and professional mannerTroubleshoot technical problems and provide solutions using our CRM systemLog and track support tickets through...
-
IT Support Specialist
1 week ago
St Louis, Missouri, United States Chenega MIOS SBU Full timeIT Support SpecialistChenega MIOS SBU is seeking a skilled IT Support Specialist to provide technical assistance and support related to computer systems, hardware, or software. The ideal candidate will have a passion for IT and a desire to develop their skills in a dynamic work environment.Provide technical assistance and support related to computer systems,...
-
Customer Support Specialist
6 days ago
St Louis, Missouri, United States Nitor Billing Services Full timeJob DescriptionNitor Billing Services, LLC is seeking a skilled Customer Support Representative to join our virtual contact center team. As a key member of our team, you will provide exceptional customer service to clients across the water and sewer utility space.Responsibilities* Answer phone calls and respond to customer inquiries in a timely and...
-
IT Support Specialist
4 weeks ago
St Louis, Missouri, United States Interco Full timeJob Title: IT Support SpecialistAs a key member of our IT team, the IT Support Specialist plays a vital role in providing exceptional customer service and technical support to our employees and customers.Job SummaryThe IT Support Specialist is responsible for troubleshooting and resolving technical issues related to hardware, software, and network systems....
-
Customer Support Specialist
2 weeks ago
St Louis, Missouri, United States LaunchPointPEO Full timeLaunchPoint PEO is a professional employer organization that handles Human Resources functions for other companies, enabling them to focus on their missions.Our team of experienced associates is dedicated to recruiting efforts for our clients.Company Overview:Subsidium, Inc. is a global provider of engineering, systems integration, technical, and...
-
Technical Support Specialist
4 weeks ago
St Louis, Missouri, United States Bahama Consulting Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Bahama Consulting. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing desktops are running smoothly and efficiently.Responsibilities:Provide daily...
-
Technical Support Specialist
4 weeks ago
St Louis, Missouri, United States BAHAMA Consulting Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at BAHAMA Consulting. As a Technical Support Specialist, you will be responsible for providing daily support for our computing desktop, including operating system, software installation and maintenance, and hardware.Responsibilities:Provide technical...
-
IT Support Specialist
2 weeks ago
St Louis, Missouri, United States Interco Full timeJob Title: IT Support SpecialistInterco is seeking a skilled IT Support Specialist to join our team in the IT department. The ideal candidate will have excellent customer service skills, strong technical skills, and a high level of organization.Responsibilities:Provide technical support to end-usersMaintain hardware and software systemsEnsure seamless...
-
Customer Support Specialist
7 days ago
St Louis, Missouri, United States LaunchPointPEO Full timeLaunchPoint PEO is a professional employer organization that provides Human Resources services to companies, enabling them to focus on their missions.We have a team of experienced associates dedicated to recruiting efforts for our clients.Company Overview:Subsidium, Inc. is a global provider of engineering, systems integration, technical, and programmatic...
-
Technical Support Specialist
4 weeks ago
St Louis, Missouri, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will provide advanced technical advice and guidance on the installation, adaptation, configuration, and enhancement of our technical products and programs.Key ResponsibilitiesProvide Tier III problem resolution on the...
-
Technical Support Specialist
2 weeks ago
St Louis, Missouri, United States Bahama Consulting Full timeJob Title: Technical Support SpecialistAt BAHAMA Consulting, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing desktops are running smoothly and efficiently.Responsibilities:Provide daily...
-
IT Support Specialist
2 weeks ago
St Louis, Missouri, United States Interco Full timeIT Support Specialist Job Description **Job Summary:** Interco is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users, maintaining hardware and software systems, and ensuring seamless connectivity across the...
-
Application Support Specialist
1 month ago
St Louis, Missouri, United States Datix Full timeUnity Integration SpecialistDatix, a leading provider of ERP integrations, is seeking a skilled Unity Integration Specialist to join our team. As a key member of our implementation team, you will be responsible for ensuring seamless integration of our Unity product line with customer systems.Key Responsibilities:Provide expert support for Unity integration...
-
Customer Support Specialist
1 month ago
St Louis, Missouri, United States LaunchPointPEO Full timeJob SummaryLaunchPoint PEO is a professional employer organization that works with other companies to handle their Human Resources functions, including benefits, payroll, and recruiting, to enable them to better focus on their company missions.We are seeking a Service Desk Analyst to join our team of qualified, diverse individuals serving the United States...
-
Customer Support Specialist
1 month ago
St Louis, Missouri, United States LaunchPointPEO Full timeJob OverviewLaunchPoint PEO is a professional employer organization that provides Human Resources services to companies, enabling them to focus on their core missions. We are seeking a skilled Service Desk Analyst to join our team, supporting the United States Coast Guard IMS program in St. Louis, Missouri.Key ResponsibilitiesProvide enterprise engineering,...
-
Photographer Support Specialist
2 weeks ago
St Louis, Missouri, United States Mom365 Full timeJob Title: Photographer Support SpecialistJob Summary:We are seeking a skilled Photographer Support Specialist to join our team at Mom365. As a key member of our support team, you will provide technical assistance and customer support to our remote newborn photographers, ensuring they have the resources they need to succeed.Key Responsibilities:Assist...
-
Client Support Specialist
2 weeks ago
St Louis, Missouri, United States Acosta Group Full time**Role Overview**Premium Retail Services, LLC is seeking a skilled Client Support Specialist to join our team. As a Client Support Specialist, you will play a critical role in ensuring the success of our clients by providing exceptional customer service and support.**Key Responsibilities*** Provide timely and effective support to clients, retailers, and...
Customer Support Specialist
2 months ago
Position: Call Center Representative
Department: Customer Support
Employment Type: Full-Time
Position Summary:We are looking for a committed and service-oriented Call Center Representative to enhance our customer support team. The successful candidate will be tasked with managing both incoming and outgoing customer communications, delivering information, resolving inquiries, and ensuring exceptional customer satisfaction. The Call Center Representative will serve as the initial contact for our clients, embodying the values and dedication of Percepta House to outstanding service.
Key Duties:- Customer Engagement: Respond to incoming calls and address customer inquiries in a timely and professional manner.
- Problem Resolution: Assess customer needs, clarify details, investigate issues, and provide effective solutions.
- Product Knowledge: Keep informed about company offerings, services, and promotions to accurately assist customers.
- Record Keeping: Precisely document customer interactions, transactions, feedback, and complaints in the company’s CRM system.
- Issue Management: Address customer complaints or concerns, escalating complex matters to the relevant departments as needed.
- Sales Assistance: Promote or recommend products and services when suitable, achieving sales objectives set by the company.
- Regulatory Compliance: Follow company policies, procedures, and legal requirements in all customer interactions.
- Collaborative Efforts: Partner with colleagues and other departments to ensure a smooth customer experience.
- High school diploma or equivalent is necessary; some college education or relevant certifications are advantageous.
- Exceptional communication and interpersonal abilities.
- Strong analytical and problem-solving skills.
- Capability to perform under pressure and manage multiple responsibilities.
- Proficiency in utilizing computer systems and CRM software.
