Customer Service Team Lead
2 days ago
We are seeking a highly skilled Customer Service Manager to oversee our customer service team and daily operations. This role is ideal for someone with strong leadership and organizational skills who can develop and implement customer service policies and procedures.
Key Responsibilities- Manage the customer service team and ensure seamless daily operations.
- Develop and implement customer service policies and procedures to enhance the client experience.
- Handle escalated customer complaints and issues in a professional and timely manner.
- Train and mentor customer service representatives to ensure they have the necessary skills to provide exceptional customer service.
- 2+ years of experience in customer service.
- Strong leadership and organizational skills.
- Excellent communication and problem-solving abilities.
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Customer Service Team Lead
1 month ago
Auburn Hills, Michigan, United States Burlington Full timeBurlington - Job DescriptionAs a Customer Service Lead at Burlington, you will be responsible for:Key Responsibilities:Directing cashier coverage and customer flow at the front of lines to ensure efficient serviceAssisting the management team in communicating promotions and company updatesMonitoring and validating returns, exchanges, check authorizations,...
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Retail Customer Service Team Lead
4 weeks ago
Auburn Hills, Michigan, United States T.J. Maxx Full timeCustomer Service Supervisor Opportunity at T.J. MaxxAs a Customer Service Supervisor at T.J. Maxx, you will play a key role in promoting an exceptional customer experience. Your responsibilities will include overseeing a team of associates at the front of the store, training and coaching them on personalizing the customer experience, and addressing customer...
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Customer Service Team Lead
3 weeks ago
Auburn Hills, Michigan, United States T.J. Maxx Full timeCustomer Service Supervisor RoleAs a Customer Service Supervisor at T.J. Maxx, you will be responsible for promoting an excellent customer experience. Your key responsibilities will include overseeing a team of Associates at the front of store, training and coaching them on personalizing the customer experience while promoting loyalty programs, addressing...
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Customer Service Lead
3 weeks ago
Auburn Hills, Michigan, United States Burlington Full timeCustomer Service LeadBurlington is seeking a skilled Customer Service Lead to join our team. As a key member of our management team, you will be responsible for:Key Responsibilities:Direct cashier coverage and customer flow at the front of lines to ensure efficient service.Assist management team in communicating promotions and company updates.Monitor and...
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Customer Service Lead
4 weeks ago
Auburn Hills, Michigan, United States Burlington Full timeOverview:As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind. Your focus will be on creating a...
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Customer Service Lead
3 weeks ago
Auburn Hills, Michigan, United States Burlington Full timeOverview:As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind.Key Responsibilities:Model company core...
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Customer Service Team Lead
2 weeks ago
Bloomfield Hills, Michigan, United States Nino Salvaggio International Marketplace Full timeJob DescriptionNino Salvaggio International Marketplace is seeking a highly skilled Customer Service Team Lead to join our team in Bloomfield. The ideal candidate will have a strong background in customer service and management, with the ability to effectively direct and supervise team members to ensure excellent customer service and...
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Member Team Lead
1 month ago
Auburn Hills, Michigan, United States Sam's Club Full timeJob SummaryWe are seeking a highly skilled and experienced Member Team Lead to join our team at Sam's Club. As a Member Team Lead, you will be responsible for providing exceptional customer service, leading a team of associates, and ensuring a positive shopping experience for our members.Key ResponsibilitiesLead a team of associates to achieve sales and...
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Customer Service Team Lead
4 weeks ago
Rochester Hills, Michigan, United States Kohl's Full timeCustomer Service Supervisor Job DescriptionKohl's is seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our store leadership team, you will be responsible for training and developing our associates to deliver exceptional customer experiences.Key Responsibilities:Train and develop associates to maximize performance and...
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IT Team Lead
3 weeks ago
Auburn Hills, Michigan, United States Jasper Engines Full timeJob Title: IT Team LeadJob Summary: We are seeking an experienced IT Team Lead to lead our IT team during a pivotal time in our software evolution. This position is responsible for managing all aspects of our information systems, including ERP, ecommerce, and corporate websites, CRM, hardware, software, security, networking, and phone systems.Key...
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Mortgage Underwriter Specialist
3 weeks ago
Bloomfield Hills, Michigan, United States Customer Service Full timeJob SummaryWe are seeking a highly skilled Mortgage Underwriter to join our team at Customer Service. As a key member of our financial services team, you will be responsible for reviewing and analyzing mortgage loan applications to determine creditworthiness and adherence to lending guidelines.Key Responsibilities:Conduct thorough analysis of loan files to...
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Customer Service Representative
3 weeks ago
Auburn Hills, Michigan, United States Brad Martin - State Farm Agent Full timePosition OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...
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Mortgage Credit Analyst
4 weeks ago
Bloomfield Hills, Michigan, United States Customer Service Full timeMortgage Underwriter Job DescriptionAt Customer Service, we're seeking a skilled Mortgage Underwriter to join our team. As a Mortgage Underwriter, you will play a critical role in reviewing and analyzing mortgage loan applications to determine creditworthiness and adherence to lending guidelines.Key Responsibilities:Conduct thorough reviews of loan...
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Customer Service Representative
3 weeks ago
Auburn Hills, Michigan, United States Orkin Full timeOverview:We are seeking a highly skilled Customer Service Specialist to join our team at Orkin. As a critical member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Field incoming requests, schedule service visits, and...
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Retail Stocking Team Lead
3 weeks ago
Auburn Hills, Michigan, United States Burlington Full timeJob Summary: As a Retail Stocking Team Lead at Burlington, you will be responsible for leading the receiving associates and supporting the team members in bringing the merchandise displays to life.Key Responsibilities:* Lead Receiving Associates by becoming an extension of the Retail Stocking Team Supervisor* Work behind the scenes to support the team...
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Mortgage Underwriter
1 month ago
Bloomfield Hills, Michigan, United States Customer Service Full timeJob SummaryWe are seeking a highly skilled Mortgage Underwriter to join our Customer Service team. As a Mortgage Underwriter, you will play a critical role in ensuring the accuracy and compliance of mortgage loan applications.Key ResponsibilitiesLoan Review and Analysis: Conduct thorough reviews of mortgage loan applications to assess creditworthiness and...
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Member Team Lead
3 weeks ago
Auburn Hills, Michigan, United States Sam's Club Full timeJob SummaryWe are seeking a highly skilled and experienced Member Team Lead to join our team at Sam's Club. As a Member Team Lead, you will be responsible for supervising a team of associates, providing exceptional customer service, and ensuring a positive shopping experience for our members.Key ResponsibilitiesSupervise a team of associates, providing...
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Customer Service Associate
4 weeks ago
Auburn Hills, Michigan, United States Shaw's Full timeKey Responsibilities:Operate electronic scanning cash registers to accurately total customers' final bills.Receive payment for customer purchases and handle cash transactions efficiently.Honor applicable discounts, coupons, and promotions to ensure customer satisfaction.Bag small items in plastic, canvas, or paper bags to maintain a clean and organized store...
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Customer Service Representative
1 month ago
Auburn Hills, Michigan, United States Orkin Full timeOverviewWe are seeking a highly skilled Customer Service Specialist to join our team at Orkin, the leading provider of pest management services. As a key member of our customer-facing team, you will play a critical role in delivering exceptional service to our customers and ensuring their satisfaction with our products and services.ResponsibilitiesField...
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Customer Service Representative
2 weeks ago
Auburn Hills, Michigan, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience.Key...