WW Partner Success Manager

2 weeks ago


Cupertino, California, United States Apple Full time
Job Summary

Apple is seeking a highly skilled WW Partner Success Manager to join our team. As a key member of our Enterprise Partner Network, you will be responsible for managing enterprise partners and driving awareness of their capabilities with internal Apple sales and partnerships leaders. You will also measure success alongside regional partnership managers and drive new partnership initiatives to accelerate and support key elements of Apple's worldwide enterprise strategy.

Main Responsibilities

Ensure the gold standards of excellence and compliance are adhered to for all regional and global partnership activities. Work across partners and internal teams on select activities, streamlining processes around partner on-boarding, go-to-market and quarterly business reviews. Review workflows and recommend / redesign processes as needed to improve scale, quality and efficiency. Continuously evaluate processes and develop opportunities for improvement. Develop scorecards by partner segment which rollout to create meaningful measurements and insights. Develop repeatable methods and or toolkits to aggregate partner metrics both quarterly and on demand. Assist with coordinating strategy and impact at selected partner events. Educate regions on standard methodologies and new or improved processes. Contribution to ad hoc activities as needed in support of WW sales initiatives.

Requirements

Approximately 6+ years of sales planning experience in technology for business. Experience managing technology or solutions partnerships with Global Systems Integrators (GSIs), Managed Services Providers (MSPs) or Independent Software Vendors (ISVs). Experiences executing go-to-market plans. Experience aggregating data using data visualization tools. Ability to think strategically, work independently and take an innovative approach to problem solving. Ability to rally people around common goals. Bachelor's Degree or similar experience. Excellent presentation and management skills; written, verbal and interpersonal communication skills, with strong networking ability. Strong relationship building and management skills. Willingness to admit mistakes. Comfortable not having a complete picture before acting.

Preferred Qualifications

Experiences designing and executing worldwide go-to-market plans. Conscious ability to see around corners, deal with ambiguity and create compelling stories. Deep understanding of Apple's hardware, software and services offerings and the ability to position them, collectively, as the right platform for enterprise. Demonstrated ability to change course when needed. Master's Degree.

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