Customer Experience Manager

6 days ago


Memphis, Tennessee, United States ASK Staffing Full time

About the Role

We are seeking a highly skilled Customer Experience Manager to join our team at ASK Consulting. In this role, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Deliver specific delegated customer service tasks assigned by a supervisor
  • Respond to inquiries from policy holders, providers, and others for information and assistance
  • Perform research to respond to inquiries and interpret policy provisions to determine the most effective response

Requirements:

  • Excellent interpersonal skills
  • Able to multitask and prioritize tasks effectively
  • Strong attention to detail

Work Schedule:

This is a hybrid position that requires working on-site 2-3 days per week and remotely 2-3 days per week. The typical work hours are Monday - Friday 8-5pm or 9-6pm CST, with training sessions taking place during extended hours.

About ASK Consulting

ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Compensation:

The estimated salary for this role is $18/Hr. on a W2 basis, with a duration of 03 Months in Memphis, TN 38134. This is a non-negotiable aspect of the job, and we cannot provide sponsorship at this time.



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