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Multilingual Insurance Service Representative

2 months ago

Damascus, Oregon, United States Ben Brown - State Farm Agent Full time
Job OverviewBen Brown - State Farm Agent is seeking dedicated bilingual professionals to become part of our team as Bilingual Customer Service Representatives. If you possess fluency in both Spanish and English and have a passion for delivering outstanding service, this role may be an excellent fit for you.

Key Responsibilities:
  • Assist clients who speak Spanish with their insurance questions and claims.
  • Deliver exceptional customer service through multiple communication methods.
  • Translate documents from English to Spanish and vice versa.
  • Work collaboratively with colleagues to effectively address customer concerns.
  • Inform clients about various insurance products and services.
Essential Requirements:
  • Fluency in both Spanish and English with strong communication abilities.
  • Prior experience in customer service is advantageous.
  • Ability to stay organized and manage multiple tasks simultaneously.
  • Demonstrate empathy and patience when interacting with customers.
  • Understanding of insurance-related terminology is beneficial.
Preferred Qualifications:
  • High school diploma or equivalent; a college degree is a plus.
  • Possession of an insurance license is preferred.
  • Proficiency in Microsoft Office and customer relationship management software.
  • Availability for flexible working hours.
What We Offer: A competitive salary package, health benefits, retirement plans, and incentives for language proficiency.

Join Ben Brown - State Farm Agent and embark on a rewarding career in the insurance sector.