Shift Manager

1 month ago


Trenton, New Jersey, United States Taco Bell Full time
Job Details

Job Title: Shift Manager


Job Location: Ewing, NJ


Position Type: Hourly


Salary Range: Undisclosed



Job Summary

The Shift Manager is an hourly position responsible for assisting management in routine administrative and operational tasks within the restaurant. Key responsibilities include:


  • Customer Satisfaction/Product Quality
    • Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.
    • Conducts periodic food safety audits.
    • Provides ongoing coaching and feedback to crew on customer service, product quality, and speed of service.

  • Financial
    • Shares with the Management team day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe, and verifying drawers.

  • Operations
    • Conducts daily inventory, completes shift-to-shift food safety audit, and sets up daily control sheets.
    • Reviews facility and equipment readiness.
    • Monitors inventory, food preparation, and order fulfillment on a daily basis to ensure adherence to company standards.
    • Monitors speed with service (SWS) performance and resolves bottlenecks to achieve SWS goals.
    • In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.

  • Human Resources
    • Provides ongoing coaching and feedback for crew employees.
    • Provides hands-on training for crew in Learning Zone.


Qualifications

The ideal candidate will possess excellent communication and leadership skills, with a strong focus on customer satisfaction and product quality. Prior experience in a fast-paced restaurant environment is preferred.




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