Store Operations Manager

3 days ago


Trenton, New Jersey, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Open and close the store, including start-ups and required cash handling
  • Ensure the floor and stock room are ready for the business day
  • Responsible for opening back door of store for deliveries
  • Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers
  • Model and deliver a distinctive and delightful customer experience
  • Engage customers and patients by greeting them and offering assistance with products and services
  • Resolve customer issues and answer questions to ensure a positive customer experience
  • Assist with and coach other team members to work with warehouse and vendor ordering process
  • Responsible for registering all related sales on assigned cash register
  • Assist manager or assistant store manager in reviewing order exceptions and assisting in reverse logistics
  • Maintain accurate inventory counts and ensure proper signage is displayed at the store
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment
  • Assist with exterior and interior maintenance, including ensuring clean, neat, orderly store condition and appearance
  • Has working knowledge of store systems and store equipment
  • Assist at Pharmacy out window as requested
  • Ensure compliance with state and local laws regarding regulated products
  • Responsible for bag checks of team members before leaving the store
  • Comply with all company policies and procedures
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience
  • Must be fluent in reading, writing, and speaking English
Preferred Qualifications:
  • Prefer the knowledge of store inventory control

This role will remain open until filled. To review benefits, please click here. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser https://jobs.walgreens.com/benefits



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