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Store Operations Manager

1 month ago

Bedford, Virginia, United States Heas Energy, LLC Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our retail store team. The successful candidate will be responsible for driving customer service excellence, maximizing sales and gross profit, and ensuring the smooth operation of all store operations.

Key Responsibilities
  • Customer Service Excellence: Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
  • Strategic Goals and Sales Targets: Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory.
  • Staff Management: Hire, train, develop, and supervise staff. Provide staff with feedback, coaching, and performance evaluations.
  • Store Operations: Coordinate daily staffing and staffing schedules. Ensure the store complies with outlined safety policies and procedures, as well as state and local health regulations.
  • Administrative Tasks: Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash.
  • Inventory Management: Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis.
Requirements
  • Proven experience in retail store management.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent required; bachelor's degree preferred.