Digital Community Manager

3 weeks ago


Chicago, Illinois, United States Camping World Full time
Community Manager Job Description

Good Sam Enterprises is seeking a skilled Community Manager to lead the content strategy, user engagement, and business integrations for Good Sam's Digital Community.

This role will oversee both strategy implementation and day-to-day management of the Community, which has a dedicated member base of 400K+ individuals.

Key Responsibilities:
  • Manage day-to-day operations of the Community, ensuring a positive user experience and adherence to community guidelines
  • Craft content strategies for identified audience segments, based on Community analytics and user insights
  • Develop the Community marketing calendar, focusing on user acquisition and engagement
  • Collaborate with cross-functional teams to manage Community initiatives and integrations
  • Be the Enterprise expert on digital communities and emerging industry trends
  • Generate regular reporting for key stakeholders and partners
Requirements:
  • Hybrid Role; ability to commute to the Chicago, IL office 2-3 days a week
  • Bachelor's degree in Marketing, Communications, Advertising, or similar field
  • 3+ years of Community Management experience of communities of 50K+ users
  • Strong presentation skills, content and design skills are a plus
  • Strong project management skills; ability to work on multiple projects simultaneously across multiple workstreams
  • Self-directed with excellent communication skills, capable of engaging with a wide range of audiences in a fast-paced environment
What We Offer:

Competitive pay, Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on-the-job training opportunities.

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, and more. Part-time associates are offered access to dental & vision coverage.


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