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Lead Concierge
2 months ago
Job Title: Lead Concierge
Job Summary:
Guardian Service Industries Inc is seeking an experienced and qualified Lead Concierge to join our team. The ideal candidate will be skilled and experienced in the residential hospitality field, providing excellent member service and maintaining strong professional relationships.
Key Responsibilities:
- Provide exceptional customer service to residents and guests
- Manage front desk operations, including check-in, check-out, and guest services
- Coordinate with staff to ensure seamless service delivery
- Develop and maintain relationships with residents and local businesses
- Monitor and maintain the property's appearance and amenities
- Assist with special events and projects as needed
Requirements:
- High school diploma or equivalent required
- Prior residential concierge experience
- Worked with 250+ units (desirable)
- Experience with building management software preferred
- Excellent written and oral communication skills
- Ability to work well under pressure and multitask
- Neat and professional appearance
- Ability to provide excellent customer service and work well with people
- Detail oriented and able to handle multiple functions at the same time
- Must display exceptional communication skills
- Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services
- Must be flexible and have open availability
- Must display strong planning, organizational, and time management skills
- Ability to maintain exceptional attendance and punctuality standard
What We Offer:
- Competitive hourly rate
- Flexible scheduling
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
Guardian Service Industries Inc is an equal opportunity employer.
