Salesforce Service Cloud Platform Administrator

4 days ago


Dallas, Texas, United States Saxon Global Full time
Job Title:

Salesforce Service Cloud Platform Admin

Job Description:

We are seeking a skilled Salesforce Service Cloud Platform Admin with a strong background in Customer Loyalty and market campaign experience.

The ideal candidate will have hands-on experience in architecting solutions, actively contributing to the platform's optimization, and working closely with the development team to integrate features into APIs.

Key Responsibilities:

  • Thorough comprehension of Salesforce Service Cloud platform features, distinguishing between essential and non-essential aspects.
  • Collaborate with the development team to seamlessly integrate platform features into APIs.
  • Actively engage in solution architecting, providing practical solutions rather than merely attending meetings.
  • Ability to abstract information, understanding not only the 'what' but also the 'why' behind the chosen approaches.

Requirements:

  • Proven experience in Salesforce Service Cloud administration.
  • Background in Customer Loyalty and market campaign implementation.
  • Strong hands-on experience in solution architecting.
  • Ability to collaborate effectively with development teams.

Company Overview:

Saxon Global is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.



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