Retail Store Manager

4 weeks ago


Burlington, Massachusetts, United States DNP Imagingcomm America Corporation Full time
Job Title: Retail Store Manager

At DNP Imagingcomm America Corporation, we are seeking a highly motivated and experienced Retail Store Manager to lead our team and ensure the smooth operation of our store.

Key Responsibilities:

  • Oversee the daily operations of the store, ensuring it opens and closes on time.
  • Maintain a clean and organized store environment.
  • Manage a team of 6-8 employees, including scheduling, training, and performance management.
  • Conduct interviews and hire new team members as needed.
  • Develop and manage the store schedule.
  • Provide monthly reports on store performance and inventory.
  • Work to meet or exceed all goals set by the company.
  • Maintain a clean and safe store environment in compliance with state and company health and safety regulations.
  • Address customer complaints and concerns in a professional manner.
  • Monitor inventory levels and order supplies as needed.
  • Effectively communicate store updates, concerns, and progress with management.

Requirements:

  • High school diploma or GED equivalent.
  • At least 3 years of proven experience in a store managerial role, preferably in retail or entertainment.
  • High energy with a passion for customer service.
  • Ability to think creatively and solve problems effectively.
  • Excellent communication and interpersonal skills.
  • Strong cash handling skills.
  • Ability to work a flexible schedule including early mornings, evenings, and/or weekends.
  • Positive attitude and willingness to learn.
  • Strong communication and interpersonal skills with customers, staff, and management.
  • Excellent customer service skills.
  • Problem-solving and decision-making capabilities.
  • Organizational and time management skills.
  • Strong leadership and management abilities.
  • Ability to effectively write, communicate, and present information professionally.
  • Proficient in computer use such as spreadsheets, presentations, email, etc.

About Us:

DNP Imagingcomm America Corporation is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) – the world's largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. We offer a broad selection of solutions for the photo retail market and products designed to address retailers' specific business goals and objectives.

Equal Opportunity Employer:

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.



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