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Retail Sales Associate

2 months ago

Burlington, Massachusetts, United States Total Wine & More Full time

Retail Sales Associate Job Description at Total Wine & More

As a valued member of our store team, you will be responsible for providing exceptional customer service by greeting and interacting with customers, while also informing them of our products and services. This includes directing customers to and through checkout lanes to minimize wait times and ensuring that transactions are processed accurately and efficiently. You will also be responsible for maintaining store safety and cleanliness standards, as well as assisting with stocking and inventory levels.

Key Responsibilities:

  1. Provide customer service by greeting and establishing a relationship with customers while informing them of products and services
  2. Direct customers to and through checkout lanes to minimize register lines
  3. Process transactions accurately and efficiently, including unloading carts, placing product on the belt, and bagging/boxing/loading packages
  4. Verify customer identification and adhere to all minor policies
  5. Balance a register drawer and handle cash, checks, credit cards, traveler's checks, gift cards, and coupons
  6. Assist with stocking and maintaining inventory levels
  7. Maintain store safety and cleanliness standards

About Total Wine & More

Total Wine & More is a leading retailer of fine wine, spirits, and beer. We offer a wide selection of products and a knowledgeable staff to help you make informed purchasing decisions.