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National Campus Admissions Representative

2 months ago

Phoenix Arizona, United States Universal Technical Institute Full time
About the Role

We are seeking a highly motivated and results-driven National Campus Admissions Representative to join our team at Universal Technical Institute. As a key member of our admissions team, you will play a critical role in helping students achieve their educational and career goals.

Key Responsibilities
  • Engage with students nationally to determine their goals and motivations, using a consultative sales approach to ensure student success.
  • Effectively deliver the Educational Value Proposition for all UTI, NTI, and MMI programs to prospective students.
  • Establish optimal campus locations for prospective students and overcome challenges related to relocation.
  • Deliver program information via telephone and written materials, communicating school policies, processes, and procedures throughout the student life cycle.
  • Address issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items to ensure the student understands the entire UTI/NTI/MMI education decision.
  • Proactively establish relationships with other departments at multiple campus locations.
  • Accountable for performing the functions of the job while remaining compliant with organizational policies as well as state, federal, and other regulatory bodies.
  • Maintain CRM database to company standards.
Requirements
  • A high school degree or GED is required.
  • Min. 2 years of sales experience, with preference for candidates with academic admissions or tele-sales experience.
  • Able to work flexible business hours that require working nights, weekends, and holidays; occasional overtime required.
  • Strong verbal and written communication skills. Ability to listen and emphasize.
  • Goal Oriented: ability to work in a goal-oriented environment and maintain a positive attitude while working within deadlines.
  • Technical Skills: Must have a good understanding of Microsoft Office programs and ability to learn CRM and other systems.
  • Interpersonal skills: builds effective relationships, works independently, can work in a fast-paced environment, has a customer service attitude, is self-motivated, and is organized.