Medical Admissions Representative
3 weeks ago
About the Role:
As a Medical Admissions Representative at Ultimate Medical Academy, you will play a vital role in helping prospective students achieve their educational and career goals. You will be responsible for contacting potential students, assessing their needs, and guiding them through the admissions process.
Key Responsibilities:
- Follow admissions criteria for all perspective students in accordance with all school and company policies and procedures, all applicable federal and state regulations, and all accrediting agency standards and requirements.
- Contacts potential students utilizing most appropriate method of contact (e.g., phone, email, etc.) to set up information session.
- Conducts interviews of prospective students while gauging interest level, area of study, time and availability, etc.
- Serve as liaison between prospective student and Admissions on their initial visit to the school
- Contact graduates, previously cancelled students, and students scheduled to start in classes to provide program opportunities and assess class readiness.
- Use Interaction Client to efficiently respond to student inquiries through inbound and outbound phone calls, emails, and other forms of approved communication.
- Evaluates prospective students based on his/her needs, desire, interests, qualifications, motivations, commitments, and determinations in a qualitative manner.
- Completes and maintains all required paperwork (e.g., enrollment, transfer requests, etc.) and data entry in an accurate, timely, and compliant manner.
- Refers students as appropriate to Student Finance and/or correct department.
- Schedules appointments for campus tours.
- Follows all training and guidance as provided by the Director of Admissions.
Requirements:
- Minimum of a high school diploma or equivalent.
- Minimum of 2 years of previous experience in education, customer service, sales, or related field.
- Ability to be customer-centric by ensuring each prospective student has his/her needs met while developing and building collaborative relationships.
- Ability to uncover the needs, desires, and strengths of prospective students and help them select a program that best matches those requirements
- Manages work time effectively by ensuring all work is completed in a timely and efficient manner.
- Presents information in a factual and ethical manner to prospective students and others regarding school's programs, tuition, fee schedules, refund policy, payment plans and other college policies and procedures which impact students.
- Strives to be a team player by working effectively in a team environment and within and across Ultimate Medical Academy departments.
What We Offer:
- Competitive hourly rate.
- Comprehensive paid training.
- Opportunities for career growth and advancement.
- A supportive and inclusive work environment.
- A variety of benefits, including medical, dental, and vision insurance, as well as a 401(k) plan.
Work Environment:
This is a full-time remote position, with only occasional, planned onsite or travel requirements. You will need a home office setup, a quiet place to work, and the ability to be on camera and hardwire into high-speed internet connection.
Flexibility to work evenings and weekends, as needed.
Ultimate Medical Academy is a nonprofit healthcare educational institution with a national presence. We are committed to our students' success and to each other's success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development, and career growth opportunities.
We are an equal opportunity employer and welcome applications from diverse candidates.
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