Maintenance Equipment Specialist I
2 weeks ago
At STERIS, we are dedicated to assisting our clients in fostering a healthier and safer environment through our innovative healthcare and life science solutions worldwide.
Position Overview
Are you skilled in mechanical tasks and enjoy hands-on responsibilities? Do you prefer a flexible work schedule while also appreciating teamwork? The Equipment Service Technician is responsible for delivering efficient on-site preventative maintenance, troubleshooting, repairs, equipment modifications, and installation support for intricate mechanical, electro-mechanical, and electronic systems, primarily within a healthcare setting that demands strict adherence to regulations and timely execution.
Individuals with backgrounds in HVAC maintenance, mechanical repair, refrigeration, boiler systems, chillers, automotive repair, aviation maintenance, plumbing, and electrical work often excel in this role.
Key Responsibilities
- Conduct fundamental troubleshooting, repairs, and maintenance on STERIS and competitor equipment, systems, and components.
- Effectively manage time by prioritizing customer and business needs, autonomously completing preventative maintenance, service calls, warranty calls, equipment installations, field upgrades, and other responsibilities.
- Collaborate with cross-functional teams (Technical Support, Engineering, and Service Contract Management) to appropriately escalate issues and utilize advanced technology platforms to fulfill compliance requirements and document troubleshooting outcomes.
- Provide customers with information, pricing, and repair options. With management support, foster relationships with sales teams to enhance customer experience and identify revenue opportunities.
- Offer support to various locations based on service agreements and customer requirements.
Required Qualifications
- High School Diploma or GED with a minimum of 4 years of relevant work experience, including at least 2 years in mechanical or technical roles (mechanical, electrical, HVAC, automotive, IT).
- Experience in customer engagement and teamwork.
- Basic computer proficiency (MS Windows/email, navigation, mobile applications, data entry into multiple systems).
- Strong written and verbal communication skills.
- Valid driver's license and the ability to meet all necessary background and physical assessment requirements for vendor credentialing.
- Willingness to work flexible hours, including potential overnight travel as needed.
- Ability to establish an effective home office setup (high-speed internet, suitable workspace, secure company equipment and information).
STERIS is a leading global provider of products and services that support patient care with a focus on infection prevention. We are committed to equal employment opportunities and the use of affirmative action programs to ensure fair recruitment, hiring, training, and promotion practices across all job groups.
The full affirmative action program is available for inspection upon request at your location's HR Office during normal business hours.
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