Field Service Representative II, Cardiopulmonary Specialist
1 month ago
LivaNova, a global medical technology company, is seeking a highly skilled Field Service Representative II to join our Cardiopulmonary team. As a key member of our team, you will be responsible for inspecting, servicing, and repairing equipment in assigned territories.
Key Responsibilities:- Perform preventive maintenance on equipment within scheduled time frames.
- Sell service business within the territory and work closely with sales to maintain a strong LivaNova presence.
- Provide corrective maintenance on equipment within assigned territory.
- Ensure quality standards are met or exceeded in the performance of services provided.
- Responsible for all assigned company assets, including tools, test equipment, inventory, and documentation.
- Complete timely paperwork, documentation, and administrative tasks per organizational policy and procedures.
- Maintain an action plan of personal development and training through goals and objectives to improve job skills and overall industry and product knowledge.
- Responsible for maintaining financial cost effectiveness within the assigned territory.
- Work effectively with coworkers, other departments, and customers.
- Communicate accurate technical findings to enable thorough analysis of problems, root causes, and resolutions.
- Requires high level of organizational and territory management skills.
- Demonstrated ability to manage self.
- Requires consistent performance in the ability to use logical methods to identify and solve equipment-related problems.
- Demonstrated strong interactive people skills, a high degree of customer relations skills, and the ability to relate well to a wide variety of people.
- Strong focus on customer relations and timely resolution of problems.
- Demonstrated accountability for field service administrative tasks.
- Strong analytical and problem-solving skills relating to solving equipment problems.
- Health benefits - Medical, Dental, Vision
- Personal and Vacation Time
- Retirement & Savings Plan (401K)
- Employee Stock Purchase Plan
- Training & Education Assistance
- Bonus Referral Program
- Service Awards
- Employee Recognition Program
- Flexible Work Schedules
LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent, and free from unlawful discrimination.
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