Chief Banking Operations Director

5 days ago


South Bend, Indiana, United States Everwise Credit Union Full time

Job Title: Chief Banking Operations Director

Overview:

The Chief Banking Operations Director plays a pivotal role at Everwise Credit Union, driving the strategy and direction of our retail banking operations. This leadership position oversees the development and implementation of comprehensive strategies to enhance member service experiences and drive business growth across targeted markets.

Key Responsibilities:

  • Sales Strategy Development: Collaborate with key leaders to formulate strategies for improving sales performance and enhancing member engagement across various retail banking channels.
  • Operational Leadership: Provide strategic direction and guidance to teams responsible for delivering exceptional member service experiences through branches, contact centers, online, and mobile platforms.
  • Business Growth: Foster a culture that prioritizes fairness, compliance, and continuous improvement while driving corporate service experience and business development initiatives across banking operations.
  • Transformation and Modernization: Lead strategic efforts to modernize sales and service delivery channels, focusing on improved member experience, operational efficiency, and overall growth.
  • Leadership and Talent Management: Recruit, develop, and coach talented professionals to support the achievement of organizational goals and objectives.

Required Skills and Qualifications:

  • Executive Leadership: Proven track record of executive-level leadership experience in retail banking or related industries, with a focus on driving business growth and improving member experiences.
  • Strategic Thinking: Excellent strategic thinking and problem-solving skills, with the ability to analyze complex business challenges and develop effective solutions.
  • Communication and Influence: Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels within the organization.
  • Talent Development: Ability to identify, develop, and retain top talent, fostering a culture of innovation and excellence within the organization.
  • Industry Knowledge: In-depth knowledge of contemporary retail and contact center operations, as well as banking service and sales practices.

Compensation:

We offer a competitive salary of $150,000 - $180,000 per year, commensurate with experience, plus a comprehensive benefits package.

Everwise is an Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.



  • South Bend, Indiana, United States SPECIALIZED DIRECT CARE SERVICES LLC Full time

    Job SummarySPECIALIZED DIRECT CARE SERVICES LLC is seeking a Director of Operations to lead our business and programming teams. In this role, you will be responsible for managing budgets, ensuring compliance with regulations, and providing leadership to Direct Support Professionals.You will also attend meetings, write reports, and participate in quality...


  • South Bend, Indiana, United States Daltile Full time

    About the RoleWe are seeking a highly experienced Retail Operations Director to join our team at Daltile. This is an exceptional opportunity to lead our sales service centers and drive business growth across North America.


  • South Bend, Indiana, United States Everwise Credit Union Full time

    Everwise Credit Union is seeking a seasoned Top Financial Services Executive to lead our retail banking and lending operations. As the Chief Banking Officer, you will be responsible for driving continuous service experience improvements and sound business development across targeted markets and segments.The ideal candidate will have a strong background in...


  • South Bend, Indiana, United States C.R. Contracting LLC Full time

    Job Title: Construction Operations DirectorAbout the CompanyC.R. Contracting LLC is a complete pavement solutions company with a diversified team of talented individuals. Our mission is to deliver high-quality projects while maintaining the highest safety and service standards.Job SummaryThe Construction Operations Director will lead project teams, assign...


  • South Bend, Indiana, United States Family Entertainment Television Full time

    Job OverviewWe are seeking an experienced Broadcasting Operations Director to lead our engineering efforts for television and radio broadcasting. This position is responsible for overseeing the technical aspects of our operations, ensuring high-quality programming and services to our audience.Key ResponsibilitiesManage the overall direction of FETV's...


  • South Bend, Indiana, United States Bimbo Bakeries USA Full time

    About the RoleWe are seeking an experienced Logistics Operations Director to lead our Shipping and Transportation departments at our facility. This role involves coaching and developing front-line Supervisors, driving a culture of safety, inclusion, engagement, and accountability.Main Responsibilities:Partner with Sales, 3PL vendors, and regional Supply...


  • South Bend, Indiana, United States Walgreens Full time

    Unlock Your Potential in Pharmacy LeadershipWe are seeking a highly skilled Pharmacy Operations Director to join our team at Walgreens. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our pharmacy department, ensuring seamless patient care, and driving business growth.About the RoleLead a team of...


  • South Bend, Indiana, United States Round 2 LLC Full time

    We are seeking an accomplished Assistant Director of Financial Operations to lead Round 2 LLC's financial planning and analysis initiatives. This dynamic professional will drive business growth through data-driven decision making, ensuring that our financial performance meets the highest standards of quality and integrity.ResponsibilitiesFinancial Planning:...


  • South Bend, Indiana, United States Liberty Staffing USA Full time

    Liberty Staffing USA seeks a seasoned Survey Operations Director to spearhead our surveying department. This pivotal role requires a licensed professional with extensive experience in land surveying, leadership skills, and the ability to drive operational excellence.Job OverviewThis position oversees all aspects of survey operations, including data...

  • Program Director

    4 weeks ago


    South Bend, Indiana, United States SPECIALIZED DIRECT CARE SERVICES LLC Full time

    Company Overview: At SPECIALIZED DIRECT CARE SERVICES LLC, we are dedicated to providing exceptional support services that empower individuals to reach their full potential. Our team is committed to excellence in direct care and strives to create a culture of compassion and understanding.Salary: We offer an attractive salary range of $70,000 - $90,000 per...


  • South Bend, Indiana, United States Family Entertainment Television Full time

    Job SummaryWe are seeking an experienced Executive Director of Engineering and Broadcast Operations to oversee the technical efforts at Family Entertainment Television. This position leads the development of engineering for family entertainment television, ensuring high-quality, family-friendly, and financially viable programming.Main ResponsibilitiesManage...


  • South Bend, Indiana, United States Notre Dame Federal Credit Union Full time

    About Us: Notre Dame Federal Credit Union, a national award-winning financial institution serving over 56,000 members worldwide, is committed to making great things happen for our members and partners by changing one life every day.Job Description: As the Business Development Director for Investment Services, you will be responsible for leading the...


  • South Bend, Indiana, United States Blaze Pizza Full time

    As a key member of the Blaze Pizza team, the Assistant General Manager will play a vital role in driving business success and delivering an exceptional guest experience.Responsibilities:Overseeing all administrative duties, ensuring seamless restaurant operations and high-quality food safety standards.Building and developing a diverse team by conducting...


  • South Bend, Indiana, United States Beacon Health System Full time

    Job Title:Medical Group DirectorAbout Us:We are a leading healthcare organization, Beacon Health System, dedicated to delivering outstanding care and inspiring health. We're seeking an experienced Medical Group Director to join our team.Salary:$95,000 - $120,000 per yearJob Description:Plan, organize, and manage the business operations and activities of the...


  • South Bend, Indiana, United States Goodwill Industries of Michiana Full time

    **Drive Impact as a Service Delivery Director**We are seeking a detail-oriented and analytical Service Delivery Director to oversee and enhance our mission-driven programs. As a leader, you will bring your expertise to a role where precision and problem-solving meet community empowerment.**Responsibilities**Manage the day-to-day operations of mission...


  • South Bend, Indiana, United States Family Entertainment Television Full time

    Job Title: Engineering Director TV Company Overview:FAMILY ENTERTAINMENT TELEVISION (FETV) is a leading entertainment television network seeking an experienced and skilled Engineering Director to join our team. Estimated Salary:$120,000 - $140,000 per year, depending on experience. Job Description:We are looking for a highly motivated and organized...


  • South Bend, Indiana, United States Personnel Partners, Inc. Full time

    Job DescriptionPersonnel Partners, Inc. is seeking a highly skilled Office Management Director to oversee all administrative operations in South Bend, Indiana. The ideal candidate will possess a bachelor's degree and at least 3 years of experience in a similar management role.Key ResponsibilitiesLead the administrative staff to ensure efficient day-to-day...


  • South Bend, Indiana, United States Goodwill Industries of Michiana Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Manager to lead the overall operations of our retail store at Goodwill Industries of Michiana. This role is ideal for someone with a technical mindset who thrives on creating systems, improving workflows, and driving measurable results.The successful candidate will be responsible for managing...


  • South Bend, Indiana, United States FREEDOM HEALTHWORKS LLC Full time

    About Freedom HealthworksWe are seeking a dedicated Medical Director to lead our concierge medicine practice, providing high-quality care to patients in a unique and personalized setting.The ideal candidate will have experience in direct primary care and a passion for delivering exceptional patient experiences. As a Medical Director, you will be responsible...


  • South Bend, Indiana, United States Liberty Staffing USA Full time

    Job DescriptionPosition Overview: Director of Survey OperationsLiberty Staffing USA is seeking a skilled Director of Survey Operations to lead our land surveying department. In this pivotal role, you will oversee the execution of various types of surveys, including boundary, topographic, and engineering design surveys. As a dynamic leader, you will supervise...