Program Operations Manager

3 weeks ago


South Bend, Indiana, United States Goodwill Industries of Michiana Full time

**Drive Impact as a Service Delivery Director**

We are seeking a detail-oriented and analytical Service Delivery Director to oversee and enhance our mission-driven programs. As a leader, you will bring your expertise to a role where precision and problem-solving meet community empowerment.

**Responsibilities**

  1. Manage the day-to-day operations of mission services programs, ensuring alignment with organizational goals and compliance with standards.
  2. Collect, analyze, and interpret program data to measure effectiveness and recommend improvements.
  3. Identify inefficiencies in workflows and implement technical solutions to optimize operations.
  4. Supervise, train, and support mission services staff, fostering a culture of accountability and technical excellence.

**Qualifications**

  • A bachelor's degree in a relevant field or equivalent experience.
  • Proficiency in data analysis tools and software.
  • Prior experience in a leadership role, preferably in a mission-driven organization.

**Estimated Salary:** $52,000 per year


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