Retail Operations Director

5 days ago


South Bend, Indiana, United States Goodwill Industries of Michiana Full time
Job Summary

We are seeking a highly skilled and experienced Store Manager to lead the overall operations of our retail store at Goodwill Industries of Michiana. This role is ideal for someone with a technical mindset who thrives on creating systems, improving workflows, and driving measurable results.

The successful candidate will be responsible for managing the store's operational efficiency, ensuring high standards of customer service, and analyzing data to inform strategic decisions.

This is an exciting opportunity for someone who excels at optimizing systems, improving processes, and leading teams to success.

Key Responsibilities
  • Optimize Operations: Identify inefficiencies, recommend improvements, and implement strategies to boost productivity, sales, and customer satisfaction using data-driven decisions.
  • Lead with Purpose: Manage and coach a team of associates, set clear goals, and maintain high standards to align with company objectives and deliver exceptional customer service.
  • Leverage Data: Analyze store performance data to guide decisions that improve sales, efficiency, and customer experience.
Requirements
  • Proven Experience: Minimum 2 years of experience in retail management, with a strong focus on improving systems and driving efficiency.
  • Data Analysis: Skilled in using data to identify trends, performance gaps, and areas for operational improvement.
  • Leadership Skills: Strong problem-solving skills, with a track record of implementing creative and practical solutions.
Benefits
  • $55,000 yearly salary.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.


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