Client Services Representative II 2nd Shift Position
6 hours ago
At Bank of America, we are committed to delivering exceptional client experiences through our Client Services Representative II role. As a key member of our team, you will be responsible for resolving routine client requests in a fast-paced inbound contact center environment.
Key Responsibilities:
- Identify client needs and recommend solutions to resolve issues
- Record data accurately during client interactions
- Escalate complex issues to the appropriate channels
- Stay up-to-date with industry regulations and bank procedures
Requirements:
- High School Diploma or equivalent
- Excellent communication and problem-solving skills
- Ability to work in a dynamic environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and inclusive work environment
Equal Employment Opportunity:
Bank of America is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.
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