Client Services Representative II 2nd Shift Position

6 hours ago


Phoenix, Arizona, United States Bank of America Full time
Job Title: Client Services Representative II 2nd Shift

At Bank of America, we are committed to delivering exceptional client experiences through our Client Services Representative II role. As a key member of our team, you will be responsible for resolving routine client requests in a fast-paced inbound contact center environment.

Key Responsibilities:

  • Identify client needs and recommend solutions to resolve issues
  • Record data accurately during client interactions
  • Escalate complex issues to the appropriate channels
  • Stay up-to-date with industry regulations and bank procedures

Requirements:

  • High School Diploma or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work in a dynamic environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and inclusive work environment

Equal Employment Opportunity:

Bank of America is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.



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