Restaurant Operations Supervisor

3 weeks ago


Atlanta, Georgia, United States Hard Rock Full time

Job Summary:

We are seeking a highly skilled Operations Manager to join our team at Hard Rock. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities:

  • Mentorship and Coaching: Develop and implement training programs to enhance the skills and knowledge of our hourly staff, empowering them to become brand ambassadors for Hard Rock.
  • Labor Scheduling: Manage labor schedules in alignment with our budget and forecast models, ensuring optimal resource allocation and minimizing waste.
  • Financial Acumen: Demonstrate a deep understanding of our restaurant's budget and P&L, making informed decisions to drive business growth and profitability.
  • Performance Management: Clearly define goals and expectations for team members, utilizing performance review tools to hold them accountable for achieving successful outcomes.

Requirements:

  • Proven experience in restaurant operations management
  • Excellent leadership and communication skills
  • Ability to analyze financial data and make informed decisions
  • Strong problem-solving and conflict resolution skills


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