Operations Management Trainee

20 hours ago


Fort Wayne, Indiana, United States Ryder System Full time
Job Summary

We are seeking a highly motivated and detail-oriented Operations Management Trainee to join our team at Ryder System. As an Operations Trainee, you will play a critical role in supporting the shop management process and assisting in cost savings, customer retention, and metric-based initiatives.

Key Responsibilities
  • Support the shop management process and assist in cost savings, customer retention, and metric-based initiatives.
  • Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
  • Partner with Sales staff on customer calls for new business and increased customer satisfaction.
  • Manage running costs and maintenance overheads, ensuring policy and processes are followed to optimize running costs and maintenance overhead.
  • Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction.
  • Ensure accurate PM scheduling and follow-up, breakdowns, and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
Requirements
  • Bachelor's degree required.
  • One (1) year or more customer service with issues resolution experience preferred.
What We Offer

We offer comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family, and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [] email address and will never conduct an interview online through a chat-type forum, messaging app, or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .



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