Inside Sales Representative

5 days ago


Richmond Virginia, United States Triple-S Steel Full time
Job Description

**Overview**

We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Triple-S Steel. This role entails selling and/or introducing our company to both new and established clients, with a focus on building strong relationships and driving business growth.

Key Responsibilities:

  • Maintain and expand our customer database to identify new sales opportunities.
  • Attend sales group meetings to stay informed about company initiatives and share knowledge with colleagues.
  • Capture accurate and complete information in our customer relationship management system to ensure seamless communication and follow-up.
  • Quoting and handling order execution from acceptance to completion, ensuring timely delivery of materials.
  • Coordinate between customers and our traffic dispatcher to ensure on-time delivery of materials.
  • Communicate with customers regarding current market information and capture feedback to improve our services.
  • Obtain and provide feedback on competitor pricing and equipment to management.
  • Establish credible relationships with new customers and maintain ongoing relationships with existing customers.
  • Manage a database of potential customers and contact them regularly for new opportunities.
  • Team with Outside Sales Representatives to build a pipeline of opportunities and close sales.
  • Make outbound sales calls to prospect new customers provided by OSR/Management.
  • Note suggestions or complaints and communicate to the Quality/Operations group.
  • Utilize CRM software to keep track of important customer 'touches'.
  • Support the Quality System of the Company.
  • Perform other duties as assigned.

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

  • Associate's degree from an accredited institution or equivalent work experience in Inside Sales.
  • Able to multitask in a fast-paced environment.
  • Proficient level of computer skills in typing, number key, Word, Excel, and Outlook.
  • Able to work in a team environment.
  • Exceptional communication skills.
  • Problem-solving and creative thinking.

Working Conditions:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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