Operations Director

2 weeks ago


Raleigh, North Carolina, United States QUEST RESOURCE LLC Full time
{"title": "VP of Operations", "description": "Job Summary

At Quest Resource LLC, we are seeking a highly skilled and experienced VP of Operations to lead our operations team. The successful candidate will be responsible for managing the overall operations of the company, including furniture, architectural walls, moves, project management, warehousing, flooring operations, and Greensboro operations teams.

Key Responsibilities
  • Develop and implement annual business plans for each functional area
  • Manage the operations leadership team, including hiring, training, and development
  • Oversee project management, installation, quality assurance, scheduling, warehouse operations, flooring operations, and move operations
  • Lead the safety committee and ensure a safe working environment for all team members
  • Proactively document and improve operational processes and procedures
  • Manage facility requirements, including HVAC, fire/sprinkler systems, and shop annual inspections
  • Ensure customer satisfaction for all installation projects
  • Manage accurate monthly billing for over 30 days of storage and project management change orders
Requirements
  • Bachelor's degree from an accredited university
  • 10 years of operations management leadership experience at an office furniture dealership
  • Strong profit & loss experience with a proven record of controlling and driving costs out of the company
  • Ability to create, present, implement, and course-correct annual business plans
  • Strong work ethic and ability to manage a high volume of work
  • Proven experience and ability to hire, train, and develop team members
  • Strong customer service focus and mentality
What We Offer
  • Competitive benefits and compensation package
  • Relocation expenses
  • 401(k) matching
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
", "lang_code": "en-US"}
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