Front End Associate Supervisor

6 days ago


Blacksburg, Virginia, United States Food Lion Full time
Job Summary

The Customer Service Leader at Food Lion is responsible for leading a team of customer service representatives to deliver exceptional customer experiences. This role involves creating a positive shopping environment, resolving customer complaints, and maintaining high standards of customer service.

Key Responsibilities:
  • Create a positive shopping environment by greeting customers, answering questions, and resolving customer complaints
  • Lead a team of customer service representatives to achieve high standards of customer service
  • Maintain accurate records of customer interactions and report any issues to the Customer Service Manager
Requirements

To succeed in this role, you should possess effective communication and leadership skills, as well as the ability to motivate and develop a team of customer service representatives. You must also meet the minimum age requirements and be able to perform the physical requirements of the position, with or without reasonable accommodations.

Estimated Salary: $50,000 - $70,000 per yearOpportunities for Growth

At Food Lion, we offer opportunities for career advancement and professional growth. As a valued member of our team, you will have access to training programs, mentorship, and ongoing support to help you succeed in your role.



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