Front End Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused Front End Customer Service Representative to join our team. As a Front End Customer Service Representative, you will be responsible for providing excellent customer service, operating cash registers, and maintaining a clean and safe shopping environment.
About the Role:
- Provide fast, easy, flexible, and friendly service to customers through achievement of Food Lion customer service standards.
- Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
- Maximize sales through excellent customer service and maintain a positive shopping experience.
Responsibilities:
- Scan customers' orders and handle the payment transaction, per standard practice.
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
- Make every attempt to maintain accurate cash control.
Requirements:
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
- Must meet minimum age requirements to perform specific job functions.
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