Tax Preparation Call Center Agent
3 days ago
Responsibilities:
- Handle customer calls and respond to their inquiries and concerns in a professional and timely manner.
- Utilize a phone script to market our tax preparation services to in-bound callers.
- Make outbound marketing calls to previous tax clients using a phone script.
- Document customer interactions in our online CRM system.
- Provide accurate and detailed information to customers regarding our tax preparation services.
Requirements:
- Previous customer service experience is highly preferred.
- Ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Detailed oriented.
- Self motivated.
- Reliable and punctual.
Compensation: The estimated salary for this position is $15-$18 per hour, with opportunities for weekly bonuses.
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