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Retail Sales Manager

1 month ago

Charlotte, North Carolina, United States Bonobos Full time
About Bonobos

Bonobos is a menswear brand that's all about making fits and connections that inspire people to be themselves. We're known for our innovative retail model and personalized experience, which sets us apart from traditional retail.

Job Summary

We're seeking a Retail Sales Leader to join our team in our Atherton Mill Guideshop. As a Retail Sales Leader, you'll be responsible for delivering an exceptional customer experience, maximizing personal sales results, and coaching our Guides to provide the best possible service.

Key Responsibilities
  • Deliver an exceptional customer experience and maximize personal sales results
  • Coach Guides during scheduled shifts to provide an exceptional customer experience
  • Execute closing and opening Guideshop duties as assigned
  • Act as the leader and take on management responsibilities when the Guideshop Manager is not available
  • Support expense budget, payroll control, and procedural compliance for the Guideshop
Requirements
  • 2-5 years of retail or sales experience in a leadership capacity or relevant experience
  • Consistently achieve personal and overall store sales goals
  • Able to work a flexible schedule according to the business needs, including evenings, weekends, and holidays
  • Knowledge of mens fashion, fabrics, styles, and fit
Preferred Qualifications
  • Knowledge of mens fashion, fabrics, styles, and fit
  • Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued
  • Enthusiastic about coaching and mentoring a team and inspired to lead by example
  • Create and ensure a cohesive work environment that inspires engagement
  • Self-motivated and confident in your ability to network and generate leads
  • Strong time management, organizational skills, and skilled at written and verbal communication
Benefits and Compensation

Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount and to choose voluntary benefits through YouDecide.

Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.