Business Development Manager

4 weeks ago


Los Angeles, California, United States Applied Industrial Technologies Full time

PCI is seeking a highly skilled Business Development Manager to focus on new account growth and existing account expansion within the West Coast/Rocky Mountain territory. The ideal candidate will have experience with calibration/instrumentation services and field operations, as well as strong customer service skills and the ability to develop and execute sales strategies.

The Business Development Manager will be responsible for developing strong relationships with customers, identifying and connecting with key stakeholders, and developing appropriate sales reports and key performance indicators for each account assigned. The role also involves ensuring client satisfaction with service deliverables, expanding services at existing accounts, and prospecting and developing new accounts.

The Business Development Manager will facilitate and/or provide the field service teams with structured account plans and serve as a liaison between the Business Development organization, Service Teams, and customers to ensure an exemplary customer experience.

Responsibilities:

  • Responsible for a region/state/geographical area or Field Service team
  • Responsible for identifying and converting new business development opportunities
  • Responsible for participation in local professional organizations (ISPE, PDA, etc.)
  • Under direction from Sr Business Development Manager or Director, executing the Organizational business development strategy
  • Presenting at Trade shows for professional trade organizations
  • May have performance review responsibilities depending on the organizational structure

Requirements:

  • A four-year degree in Business Administration, sales, or other related experience (or equivalent military/industry training) in sales, account management, or client development
  • Strong customer service skills and 3 to 5 years of experience in sales or account management

PCI is proud to serve pharmaceutical, biotechnology, medical device, and clinical research industries nationwide by providing calibration, commissioning, and consulting solutions. At PCI, calibrations are performed by highly technical, cGMP/GLP-trained personnel who are knowledgeable in quality guidelines enforced by the FDA, EPA, and ISO/IEC 17025:2017.

Applied Industrial Technologies is a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry. We are an equal employment opportunity employer and welcome applications from qualified candidates.



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