Quality Assurance Specialist
4 weeks ago
About Us
Ten Lifestyle Group is a leading provider of lifestyle and travel services, committed to delivering exceptional experiences to our members.
We are seeking a detail-oriented and proactive Quality Analyst to ensure the quality and accuracy of email communications and purchases within our program.
The ideal candidate will be responsible for overseeing and implementing the Guardian Process, which involves reviewing email content and purchases for accuracy and compliance with program guidelines.
This role is essential for maintaining high standards of communication and financial accuracy, particularly for team members with less than six months of experience or those requiring additional quality oversight.
Responsibilities:- Email Review and Approval: Review all email communications created and sent by Learning Managers (LMs) with less than six months of experience or those who have not passed their Quality Assurance (QA) score for email for two or more consecutive months.
- Ensure emails are accurate in terms of content, grammar, punctuation, and adherence to program guidelines before distribution to cardholders.
- Collaborate with management and other stakeholders to ensure compliance with agreed standards for email communication.
- Purchase Review and Oversight: Conduct daily reviews of all purchases made within the program to ensure accuracy and alignment with policies.
- Report any discrepancies or issues to management for further action.
- Program Launch & Process Management: Work with management to establish and manage the Guardian Process during the first two months of program launch.
- Continuously assess the process, making improvements as needed to ensure effectiveness and compliance with established goals.
- Monthly Reporting and Trend Analysis: Compile and provide monthly reports detailing the number of emails reviewed by LMs.
- Identify and report trends in email communications, highlighting areas for improvement or additional training.
Requirements:
- Previous experience in a quality role
- Strong attention to detail
- Excellent English skills, both verbal and written
- Experience working with teams
- Experience with reporting
Preferred Requirements:
- Writing qualification or equivalent
- Technical background with an ability to use various technologies
- Experience within the travel industry
This is a hybrid role which requires you to be in the office 2-3 days a week.
Salary Range: $75K to $90K
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Why Work with Us?
- We are the global market leader
- We are entrepreneurs
- We invest in technology
- We invest in people
- And most importantly, we are fun and we have fun
-
Quality Assurance Specialist
4 weeks ago
New York, New York, United States MedPro Healthcare Staffing Full timeWe are seeking a skilled Quality Assurance Specialist to join our team at {company}.The successful candidate will be responsible for ensuring the highest quality in our products and services.Responsibilities include:Developing and implementing quality control processesConducting regular audits and inspectionsCollaborating with cross-functional teams to...
-
Quality Assurance and Data Quality Specialist
4 weeks ago
New York, New York, United States Volunteers of America - Greater New York (VOA-GNY) Full timeJob OverviewAt Volunteers of America-Greater New York (VOA-Greater New York), we are committed to ending homelessness in the New York area by 2050. Our organization operates over 60 programs across New York City, Northern New Jersey, and Westchester County, providing essential services to those in need. We are currently seeking a highly skilled Quality...
-
Software Quality Assurance Specialist
4 weeks ago
New York, New York, United States Fidelity Information Services Full timeJob Title: Software Quality Assurance SpecialistAbout the Role:We are seeking a skilled Software Quality Assurance Specialist to join our team at Fidelity Information Services. As a Software Quality Assurance Specialist, you will be responsible for developing, maintaining, and upgrading manual or automated test scripts, utilities, simulators, data sets, and...
-
Worksite Quality Assurance Specialist
4 weeks ago
New York, New York, United States City of New York Full timeThe City of New York seeks a highly skilled Worksite Quality Assurance Specialist to join its team. As a key member of the DYCD, this individual will be responsible for monitoring the performance of internship programs, documenting areas of success, and implementing corrective measures where necessary.The ideal candidate will possess excellent communication...
-
Laboratory Quality Specialist
4 weeks ago
New York, New York, United States NYULMC Full timeJob Title:Laboratory Quality SpecialistJob Summary:NYU Langone Health is seeking a skilled Laboratory Quality Specialist to join our team. The successful candidate will be responsible for working with staff, supervisors, managers, house staff, and pathologists to facilitate problem resolution for cases with non-conformances.Key Responsibilities:Develop and...
-
Data Quality Assurance Specialist
4 weeks ago
New York, New York, United States MediaRadar Full timeJob Title: Data Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Data Quality Assurance Specialist to ensure the quality and reliability of our data transformation and integration projects. This role is crucial in building and executing complex SQL scripts, and validating data across multiple databases.Key Responsibilities:Develop and...
-
Quality Assurance Specialist
1 month ago
New York, New York, United States The Housing Company Full timeQuality Assurance Analyst RoleThe Housing Company is seeking a skilled Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will play a critical role in ensuring the quality of our products and services.Key Responsibilities:Design and implement test plans to ensure the quality of our products and services.Identify and document...
-
Senior Manager, Quality Assurance Specialist
1 month ago
New York, New York, United States Sol de Janeiro Full timeJob Title: Senior Manager, Quality AssuranceSol de Janeiro is seeking a highly skilled and experienced Senior Manager, Quality Assurance to join our team. As a key member of our Quality Assurance department, you will be responsible for ensuring the highest standards of quality in our products and processes.Key Responsibilities:Lead the Quality Assurance...
-
Senior Quality Assurance Specialist
4 weeks ago
New York, New York, United States Diverse Lynx Full timeJob Summary:We are seeking a highly skilled Quality Management Professional to join our team at Diverse Lynx LLC. As a key member of our quality assurance team, you will be responsible for ensuring the highest standards of quality in our medical device products.Key Responsibilities:Develop and implement quality control processes to ensure compliance with...
-
Quality Assurance Specialist
2 weeks ago
New York, New York, United States Services for the UnderServed Full timeAbout the RoleThe Quality Improvement Associate will play a pivotal role in enhancing and maintaining quality standards across Services for the UnderServed. This individual will conduct site visits to ensure compliance with regulatory mandates and uphold the quality of services provided.ResponsibilitiesParticipate in internal audits to identify areas of...
-
Software Quality Assurance Consultant
4 weeks ago
New York, New York, United States Vlink Full timeQuality Engineering RoleVLink seeks a skilled Quality Engineering Consultant to contribute to the success of our digital technology services and consulting company.This position requires a strong background in Java programming and test automation, with a focus on performance engineering. Experience in the financial industry is desirable.Key...
-
New York, New York, United States NYC Health Hospitals Full timeJob SummaryThe Assistant Director Medical Information and Quality Assurance is responsible for assisting in the effective administration and completion of Clinical Chart Review activities. This includes supervision of daily concurrent and retrospective reviews conducted by Quality Management Chart Reviewers. The goal is to identify documentation gaps and...
-
Quality Assurance Specialist
6 days ago
New York, New York, United States Tennant Full timeQuality Engineer Job DescriptionTennant Company, a leading manufacturer of cleaning equipment, is seeking a Quality Engineer to support the Operations Department's mission to deliver exceptional customer satisfaction through continuous improvement and root cause problem solving.Key Responsibilities:Support action items from Tier III meetingsCollaborate with...
-
New Brunswick, New Jersey, United States ProStaff Solutions Inc Full timeAt ProStaff Solutions Inc, we are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team. As an IPQA Associate, you will play a critical role in ensuring the quality of our pharmaceutical products and maintaining compliance with cGMP regulations.The ideal candidate will have a strong background in quality assurance and a...
-
New York, New York, United States Citadel Securities Full timeCitadel Securities - Trading System Quality Assurance RoleIn this role at Citadel Securities, you will be working on the development and maintenance of cutting-edge trading systems. As a key member of the Trading System Development teams, you will play a crucial part in ensuring the correctness of our trading platforms.Responsibilities:• Collaborate with...
-
Senior Quality Assurance Director
4 weeks ago
New York, New York, United States Central Admixture Pharmacy Services, Inc. Full timeAbout Central Admixture Pharmacy Services, Inc.Central Admixture Pharmacy Services, Inc. (CAPS) is a leading provider of innovative medical products and services to the healthcare industry. Our company is committed to eliminating preventable treatment errors and enhancing patient, clinician, and environmental safety.As a leader in infusion therapy and pain...
-
Quality Assurance Specialist
4 weeks ago
New York, New York, United States Central Admixture Pharmacy Services, Inc. Full timeQuality Technician - Chemistry Job DescriptionAt Central Admixture Pharmacy Services, Inc., we are seeking a highly skilled Quality Technician - Chemistry to join our team. This role is responsible for ensuring site-specific quality compliance according to CAPS Standard Operating Procedures (SOPs) and specifications.Responsibilities:Perform product...
-
Senior Software Quality Assurance Engineer
1 month ago
New York, New York, United States Highmark Health Full timeJob SummaryThis role is an integral member of an agile scrum team responsible for writing, executing, analyzing, and testing software products to build scalable applications across all digital channels to serve customers. The incumbent will take a software quality and customer view of software solutions to enable developers to build high-quality applications...
-
Senior Software Quality Assurance Engineer
4 weeks ago
New York, New York, United States SourcePro Search, LLC Full timeWe are seeking a seasoned Senior Software Quality Assurance Engineer to join our team at SourcePro Search, LLC, where you will play a crucial role in ensuring the highest quality software system deliverables. As a key member of our QA team, you will be responsible for strategizing and generating test plans, proactively participating in the review process of...
-
Nurse Quality Assurance Specialist
1 month ago
New York, New York, United States NYC Health Hospitals Full timePurpose of Position:The Staff Nurse assumes responsibility for monitoring the clinical performance of various nursing services, ensuring adherence to policy and procedure, and promoting quality and patient safety. The Staff Nurse has knowledge of the American Nurses Association Standards of Practice, Joint Commission Standards, and Lincoln Hospital's Policy...