Senior Patient Care Coordinator
4 days ago
Job Title: Senior Patient Care Coordinator
\About the Role: We are seeking a detail-oriented and organized Senior Patient Care Coordinator to join our team at Westchester Medical Center. As a Senior Patient Care Coordinator, you will be responsible for coordinating patient care services, ensuring seamless communication between patients, families, and healthcare providers.
\Responsibilities:
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- Coordinate patient care services, ensuring timely and efficient service delivery.\
- Develop and maintain effective relationships with patients, families, and staff.\
- Assist with scheduling appointments, verifying patient information, and updating records.\
- Perform cash handling duties, reconciling cash drawers daily.\
- Train and educate patient service representatives to improve performance and skill levels.\
- Maintain a professional appearance and a clean, safe environment.\
- Respect patient rights, maintaining confidentiality.\
- Utilize technology to maximize productivity.\
- Develop and maintain electronic files as necessary.\
- Exhibit excellent interpersonal skills, providing customer service, and collaborating with internal and external stakeholders.\
- Other duties as assigned.\
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Requirements:
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- Minimum of two (2) years of customer service and/or medical office experience required.\
- High school diploma or equivalent required; Associates degree from an accredited institution preferred.\
- Bilingual (English/Spanish) candidates preferred but not required.\
- Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point).\
- \
Salary Range: $52,000 - $62,000 per year, depending on experience.
\Location: Westchester Medical Center, NY.
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