Dining Room Attendant
4 days ago
About Us
Pacific Hospitality Group is a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities, and honoring God in all that we do.
Our Values
- Integrity
- Compliance
- Value Creation
- Principled Entrepreneurship
- Customer Focus
- Knowledge
- Change
- Humility
- Respect
- Fulfillment
Job Summary
We are seeking a highly motivated and detail-oriented Dining Room Attendant to join our team at DoubleTree by Hilton Hotel Irvine Spectrum. As a Dining Room Attendant, you will be responsible for providing exceptional service to our guests by maintaining a clean and organized dining environment, expediting food and beverage service, and resolving guest complaints in a professional manner.
Key Responsibilities
- Meticulously clean and set dining room tables and booths as directed.
- Continuously maintain a neat, clean, organized, safe, and comfortable environment for our guests.
- Maintain a constant flow of soiled dishes to the kitchen and clean supplies to the dining room.
- Complete pre, running, and post-shift side-work requirements as directed.
- Provide expeditious service to each guest without sacrificing quality, ensuring water glasses are full throughout the meal.
- Accurately communicate the daily menu offering if requested.
- Resolve guest complaints within scope of authority; otherwise refer the matter to management.
- Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Requirements
- Ability to serve the needs of guests through verbal face-to-face interactions.
- Strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
- Knowledge of all applicable health standards.
What We Offer
- Hourly pay rate: $16.00
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