Breakfast Attendant

4 weeks ago


Pittsburgh, Pennsylvania, United States ZMC Hotels, LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Breakfast Attendant. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a positive experience from start to finish.

Responsibilities
  • Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Greet and acknowledge all arriving guests.
  • Be aware of guests' needs; assist in providing a pleasant experience.
  • Promote and educate guests on all breakfast options available per brand standards.
Qualifications
  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
Benefits
  • Medical, Dental, and Vision options for full-time employees
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels outside of their hotel they work in
  • $250 bonus for you and a referred associate
  • DailyPay: access to your already earned wages before payday

We are committed to providing a positive and supportive work environment that allows our employees to grow and develop their skills. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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