Front of House Supervisor

2 months ago


San Jose, California, United States Straits - Santana Row Full time
Job Overview

The Dining Room Manager plays a crucial role in ensuring that every guest has an exceptional dining experience. This position is responsible for overseeing the quality of service provided by the front-of-house (FOH) team.

Key Responsibilities:

  • Take full accountability for the overall guest experience.
  • Lead and mentor all FOH staff to enhance service quality.
  • Innovate and implement new beverage concepts, recipes, and menu offerings.
  • Maintain high standards of health, safety, and responsible alcohol service across all dining areas.
  • Manage inventory and procurement of beverages and supplies.
  • Develop staff schedules to ensure optimal coverage.
  • Be proficient in operating all point-of-sale (P.O.S.) systems.

Qualifications:

  • High School diploma required; a college degree is preferred.
  • A minimum of 2 years of experience in a similar role is advantageous.
  • Knowledgeable in customer service, labor management, inventory control, and employee training.
  • Ability to stand for extended periods and lift up to 50 pounds.
  • Availability to work 50-55 hours per week.
  • Strong command of the English language and basic computer skills.
  • Excellent interpersonal skills are essential.

This position is typically offered as a full-time role within the restaurant industry.

Application Process:

To apply, please submit a ZippyApp application package, which may include a Common Employment Application, resume, and cover letter. In your cover letter, include a brief paragraph about yourself and your potential contributions to our team.

ZippyApp is a convenient online application platform that simplifies the job application process.



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