Frontline Customer Engagement Expert
3 weeks ago
Are you passionate about delivering exceptional customer service? Do you enjoy working in a fast-paced environment? We're seeking a Frontline Customer Engagement Expert to join our dynamic team in Fort Myers, United States.
With an estimated salary of $20.25 per hour, you'll have the opportunity to grow your career in a challenging and rewarding environment.
The ideal candidate will possess:
- Excellent problem-solving abilities and attention to detail
- Strong verbal and written communication skills
- Ability to work flexible hours, including day and evening shifts
- Positive attitude and enthusiasm for helping customers
In this role, you'll be responsible for collaborating with team members to ensure smooth operations and excellent service delivery, adapting to changing customer needs and company policies with flexibility, and identifying opportunities to upsell or cross-sell products or services when appropriate.
Responsibilities:
You'll be responsible for:
- Greeting and engaging with customers in a friendly and professional manner
- Responding to customer inquiries and concerns efficiently and accurately
- Processing transactions using our computer systems
Requirements:
To succeed in this role, you'll need:
- A high school diploma or GED
- Minimum of 1 year of customer service experience in a fast-paced environment
- Basic math skills for processing transactions accurately
- Fluency in English; additional languages are a plus
Join us at Sixt and be part of our mission to deliver exceptional customer experiences through our mobility services
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