Operations Excellence Manager

4 weeks ago


Hendersonville, North Carolina, United States Domino's Full time
Job Summary

As an Operations Excellence Manager at Domino's, you will be responsible for driving operational effectiveness across multiple stores. Your key objectives will include conducting on-the-job coaching and mentoring of General Managers, Assistant Managers, and crew members to ensure they have the skills and knowledge needed to excel in their roles. You will also be responsible for achieving operational excellence in all stores using a structured approach, reinforcing the execution of key company policies and standards, and identifying and diagnosing operational gaps in underperforming stores. Additionally, you will provide financial oversight and review meetings, analyzing key financial variables and developing short executive presentations to communicate key trends and results. Your leadership role will also involve coordinating market development activities to drive AWUS growth, developing market business plans, and empowering General Managers to take leadership roles in executing Local Store Marketing initiatives.

Responsibilities

  • Conduct on-the-job coaching and mentoring of General Managers, Assistant Managers, and crew members
  • Drive operational excellence in all stores using a structured approach
  • Reinforce the execution of key company policies and standards
  • Identify and diagnose operational gaps in underperforming stores
  • Provide financial oversight and review meetings
  • Coordinate market development activities to drive AWUS growth


Requirements

  • Bachelor's Degree preferred
  • Minimum 3 years multi-unit experience in restaurant/retail industry
  • Experienced in ensuring operational effectiveness for multi-unit organizations


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