Financial Services Representative

4 days ago


Decatur, Illinois, United States United Equity Credit Union Full time

Are you looking for a rewarding career in finance?

About the Role

We are seeking a highly skilled and customer-focused Teller/Member Service Representative to join our team at United Equity Credit Union.

The ideal candidate will be responsible for delivering exceptional service to our members by providing product and service information, handling financial transactions, and resolving any issues that may arise.

Key Responsibilities:

  • Handle member inquiries and respond to their needs in a timely and professional manner
  • Open new accounts and assist with loan applications
  • Provide accurate and detailed information about our products and services
  • Troubleshoot and resolve transaction issues efficiently and effectively
  • Document and update member records accurately

Qualifications and Skills:

  • Previous experience in cash handling, customer service, or a related field is highly desirable
  • Excellent communication and interpersonal skills are essential for success in this role
  • Ability to prioritize tasks, multitask, and work under pressure
  • A positive and professional demeanor is required to provide excellent customer service

What We Offer:

  • An estimated salary of $45,000 per year, based on location and experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Retirement savings plan and paid time off
  • Ongoing training and development opportunities to enhance your skills and knowledge

About Us:

United Equity Credit Union is a non-profit financial services organization owned by its membership. Our mission is to provide exceptional service and support to our members, while promoting financial stability and well-being in our community.



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